Privacy Policy

1. Introduction

Welcome to 89bt. We operate Bangladesh's trusted online casino and sports betting platform at https://89bt.vin. Your privacy is important to us, and this Privacy Policy sets out clearly the basis on which we process any personal data we collect from you, or that you provide to us when you use our services.

By accessing and using the 89bt platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms set out here, please discontinue your use of our services immediately. This policy applies to all users of the 89bt platform, including visitors, registered members, and players based in Bangladesh and elsewhere.

2. Information We Collect

We collect several types of information in connection with the services we provide. The information we collect falls broadly into two categories: information you provide to us directly, and information we collect automatically when you use the platform.

Information You Provide Directly

• Full name, date of birth, and contact information such as email address and mobile phone number
• Account credentials including your username and encrypted password
• Financial and payment details necessary to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard
• Identity verification documents such as a national ID card, passport, or driving licence, required as part of our KYC process

Information Collected Automatically

• Device and browser information including IP address, operating system, browser type, and device identifiers
• Usage data such as pages visited, time spent on the platform, game history, betting activity, and clickstream data
• Cookies and similar tracking technologies used to maintain session state and personalise your experience

3. How We Use Your Information

89bt uses the personal data we collect for the following purposes, each of which is necessary for the proper operation of our platform and delivery of our services to players in Bangladesh and beyond:

• To create and manage your 89bt account, verify your identity, and ensure you meet the minimum age requirement of 21 years
• To process financial transactions including deposits via bKash and Nagad and withdrawals to your preferred payment method
• To provide customer support, respond to your queries, and resolve disputes or complaints promptly
• To personalise your gaming experience by recommending relevant games such as cricket betting, slots, or live casino
• To send promotional communications about bonuses, offers, and platform updates where you have opted in to receive them
• To comply with legal obligations, prevent fraud, and ensure responsible gaming practices across the 89bt platform

4. Sharing Your Information

89bt does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may, however, share your data with trusted parties in the following limited circumstances:

• Payment processors and financial service providers such as bKash, Nagad, and Rocket who require transaction data to complete your deposits and withdrawals securely
• Technology and game service providers who operate parts of the 89bt platform on our behalf, subject to strict data processing agreements
• Law enforcement, regulatory bodies, or government authorities where we are required to disclose information by applicable law or court order

Any such sharing is conducted on a need-to-know basis only, and we require all third-party recipients to maintain appropriate data protection standards consistent with this Privacy Policy.

5. Cookies and Tracking Technologies

89bt uses cookies and similar tracking technologies to enhance your browsing experience, maintain your login session, and understand how visitors interact with our platform. Cookies are small text files placed on your device by your browser when you visit our site. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period.

You can control and manage cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the 89bt platform, including your ability to remain logged in to your account. By continuing to use our platform, you consent to the use of cookies as described in this section.

6. Data Security

89bt takes the security of your personal data extremely seriously. We employ industry-standard security measures including SSL (Secure Sockets Layer) encryption to protect data transmitted between your device and our servers. Our internal systems use access controls, firewalls, and regular security audits to safeguard stored information against unauthorised access, disclosure, alteration, or destruction.

While we take every reasonable precaution to keep your data safe, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information, and we encourage you to use a strong and unique password for your 89bt account, to keep that password confidential, and to contact our support team immediately if you suspect any unauthorised access to your account.

7. Data Retention

We retain your personal data for as long as your account remains active and as necessary to provide you with our services. Where you close your account, we will retain certain information for a period required to comply with our legal, regulatory, accounting, and reporting obligations. Account transaction histories and KYC documentation may be retained for a minimum period as required by applicable financial and anti-money laundering regulations. Once the applicable retention period has expired, your data will be securely deleted or anonymised in accordance with our internal data management procedures.

8. Your Rights

As a user of the 89bt platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us at the email address provided in the Contact section below.

• Right of access — you may request a copy of the personal data we hold about you at any time
• Right to rectification — you may ask us to correct personal data that is inaccurate or incomplete
• Right to erasure — in certain circumstances you may ask us to delete your personal data from our systems
• Right to restrict processing — you may ask us to suspend processing your personal data in certain circumstances
• Right to object — you may object to our processing of your personal data for direct marketing purposes at any time

Please note that certain rights are subject to limitations and we may need to verify your identity before acting on a request. We aim to respond to all data rights requests within 30 days of receipt.

9. Third-Party Services

Our platform may contain links to or integrate with third-party services, including payment providers, game suppliers, and analytics tools. These third parties have their own privacy policies, and 89bt is not responsible for their data practices. We recommend that you review the privacy policies of any third-party service you interact with through our platform.

Game content on 89bt is supplied by reputable industry providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we hold these partners to high standards, 89bt's privacy obligations extend only to the data we ourselves collect and process. Data exchanged directly between your device and a third-party provider's server falls within that provider's own privacy framework.

10. Children's Privacy

89bt is strictly a platform for adults. Our services are intended only for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data of a minor has been collected without appropriate parental consent, we will take immediate steps to delete that information from our records. If you believe that we may have inadvertently collected data from a person under 21, please contact us immediately at [email protected].

11. Changes to This Policy

89bt reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform. Your continued use of 89bt following any such update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. The most current version of this policy will always be available at https://89bt.vin/privacy-policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 89bt handles your personal data, our support team is available to assist you. We are committed to addressing all privacy-relatedinquiries promptly and professionally.

Email us at: [email protected]